Reviewed on August 20, 2026

My future SIL waited 3 months for an appt. He’s been suffering and disabled for 15 months. Can’t work had to go on Husky. Then was canceled same day. Another month for next appt which was schedule asa Virtual, he wasn’t aware. Called and asked to change to in person, then accepted virtual. Because he tried to change they decided he was belligerent and banned from practice!! Patient advocate did nothing even with full explanation. If she listened to the call it was clear they immediately had an attitude. Useless!! No apology no accountability no appt! This is outrageous. We had hoped w the great reviews that he could finally diagnose him!! Guess his office policy discriminates against Husky. Was told they were already suspicious of him for fraud!! THAT by itself is extreme discrimination. Total lack of compassion. Left them in tears and even more depressed. Bringing discrimination complaint to medical board. 😡

Reviewed on June 04, 2026

My future son in law waited 3 months for an appt. Was cancelled an hr before appt. Scheduled a whole month later and when he called right before was treated w such disrespect and they banned him from the practice for no reason! Hartford Healthcare has been contacted and they’re moving at a snails pace. He is sick. What is wrong with these people?? Disgusting.

Reviewed on June 01, 2026

Absolute nightmare of a doctor and practice. Shame on you. Not to be trusted.

Reviewed on May 16, 2026

Dr. Jackson is very skilled in his discipline and he always goes way beyond to make his patients feel comfortable and explain things in detail. Would that all doctors be so talented and so caring. Just had another visit with Dr. Jackson (5/15/26). He is such an extraordinarily gifted doctor and human being. If you can imagine, I always look forward to my appts. with him. He is so responsive to my concerns and does not hesitate to find better answers when my body says no to my meds after a while. He is so reachable and whenever I contact him with a question or concern he responds within minutes. Who could ask for more?

Reviewed on April 03, 2026

I’ve been suffering from a severe case of lupus for a little over a year. I had my first appointment with Dr.Jackson today, he is the first rhyumotojogist I’ve encountered that truly cares about his patients. He sat with me for over an hour talking to me about my labs and solutions for what I’m dealing with. He explained things to me that no other doctor has. I left his office with a new understanding of my disease, and I’m hopeful for the first time ever in treatment with him. You can tell he really loves and cares about what he’s doing. I felt so seen and heard for the first time. If you’re struggling with autoimmune disease in the state of CT I promise you this is the doctor you have to have on your team. If I could give him a higher rating I would. Hands down the best.

Reviewed on March 20, 2026

Excellent doctor Friendly staff Wonderful atmosphere Dr Jackson goes above and beyond He has a refreshing bedside manner

Reviewed on March 18, 2026

Excellent doctor. I see him for my psoriatic arthritis I can't stress enough what a great doctor he is. Very personable and caring

Reviewed on March 08, 2026

After years of suffering with a debilitating condition and seeing multiple doctors who were not thorough in addressing my symptoms, I decided to seek a referral to a new physician. That decision led me to Dr. Don Andre Jackson at Hartford HealthCare Medical Group, and it was truly life-changing.When I arrived at my appointment, I was in tears and in significant pain. Dr. Jackson immediately created a safe and supportive environment. He took the time to actively listen to everything I had been experiencing and asked thoughtful, detailed questions about my medical history. Instead of rushing through the visit, he started from the beginning and carefully evaluated my situation.Before I even left the office, he had already ordered lab work and arranged referrals for additional testing so we could start identifying the root cause of my symptoms. He thoroughly explained his concerns and reassured me that I was not “crazy” for the way I had been feeling. Hearing a physician acknowledge my

Reviewed on March 08, 2026

After years of suffering with a debilitating condition and seeing multiple doctors who were not thorough in addressing my symptoms, I decided to seek a referral to a new physician. That decision led me to Dr. Don Andre Jackson at Hartford HealthCare Medical Group, and it was truly life-changing.When I arrived at my appointment, I was in tears and in significant pain. Dr. Jackson immediately created a safe and supportive environment. He took the time to actively listen to everything I had been experiencing and asked thoughtful, detailed questions about my medical history. Instead of rushing through the visit, he started from the beginning and carefully evaluated my situation.Before I even left the office, he had already ordered lab work and arranged referrals for additional testing so we could start identifying the root cause of my symptoms. He thoroughly explained his concerns and reassured me that I was not “crazy” for the way I had been feeling. Hearing a physician acknowledge my

Reviewed on February 13, 2026

Dr. Jackson is the best! He’s very knowledgeable, professional, kind and caring and so is his medical assistant Ivelisse. Thank you for all you do!

Reviewed on February 12, 2026

Dr Jackson, all his staff and the facility always exceed my expectations.

Reviewed on January 29, 2026

His staff is disorganized, they struggled to get a prescription for me when I needed it the most. Dr Jackson is good when he’s no on vacation

Reviewed on January 22, 2026

TOTAL CARING AND FOCUS OF THE WELL BEING OF HIS CLIENTS! I AM GLAD TO HAVE HIM AS MY MENTOR!

Reviewed on January 14, 2026

Dr. Jackson's a great rheumatologist, he's always been an upbeat great listener, and ever intent to help manage my conditions as well as coordinate with my other doctors to make sure everything's aligned. Very happy to have him as my doctor.

Reviewed on October 23, 2025

Such genuine and knowledgeable treatment I received from this fabulous doctor. I have complete faith in the judgment and and prognosis -planned care I am to receive.

Reviewed on September 10, 2025

Horrible pushed me away shut me out doesn’t give a damn about me refused to help me Hartford healthcare drs are a joke absolute joke beware stay away unless u wanna be discriminated against